Higher conversions with virtual collection agents

Accept all major card payments over the phone. Take advantage of automated validity checks of cards, Instant matching of CVN Number and AVS (Address Verification System).

PAY.ON’s Virtual Collection Agent proved its success by collecting almost $2 billion in consumer debt annually for some of the world’s biggest brands. A top-three global bank improved collections performance by five times when they introduced ACI’s online debt collection service.

Part of ACI’s comprehensive  Bill Payment solutions, Virtual Collection Agent emulates the interactions of your best collection agent in a convenient 24-hour online environment. Companies prefer Virtual Collection Agent because:

  • It reduces gross charge-offs by 10%

  • It’s an easy-to-own solution that provides complete control of the collections process

  • It requires no additional software

Virtual Collection Agent is a secure and effective system built on best practices and meets all financial industry requirements, and IT industry and internet security standards.

Personalize offers with real-time consumer information customers provide

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Interested in risk-free state-of-the-art one-source global payment solutions?

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